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Ad Operation Specialist

We’re looking for a superstar Advertising Operation Specialist to manage and execute Paid Search campaigns, delivering superior results for our clients.

The Advertising Operation Specialist reports directly to the Head of Client Strategy and is responsible for three key roles within the agency:

  1. The strategy to deliver end to end client experience for Paid Search media buying services delivered by Roots Digital Media.
  2. Carry out a hygiene check on all accounts he/she manages and ensure all best practices are in place.
  3. Client success of the Paid Search is measured by retention, labour efficiency rates and NPS score.

A fundamental understanding of Digital Marketing is a must! More specifically; Paid Search, Google AdWords, as well as customer service and project management skill sets,  are core to the role. Success is measured across each of the function.



  • Diploma or Degree qualified in business, marketing or similar


  • Digital Advertising experience including a significant amount of experience in Paid Search service delivery
  • Experience with Google Analytics, Google AdWords, Google Tag Manager preferred
  • Paid Search experience a plus


  • Extremely detail oriented and ability to schedule routine tasks and complete autonomously
  • Relationship focussed and understands how to build long-lasting valuable relationships with clients
  • Familiar with Excel functions like VLOOKUP and Pivot Table a plus
  • Strong verbal and written communication skills
  • Metrics driven, with the ability to create reports to track and analyse ads performance
  • Able to keep ahead of the latest search industry trends and new features release and align current and future projects with those developments.

Personal Attributes

  • Calm under pressure
  • Naturally curious and able to understand different client needs and industry trends in relation to Paid Search and Digital Marketing
  • Motivated self-starter and learner
  • Able to hustle – can deliver on time and drive projects forward


As well as working for some of the most exciting brands in a passionate team of marketers, you’ll also enjoy:

  • Flexible working 1 day a week
  • An inclusive and engaging environment
  • An opportunity to learn in an environment where we put your growth at our core.

To be considered for this role, you must include “Digital Marketing is cool” in your cover letter – it’s our way of knowing you’ve actually read this ad.

About Roots Digital Media

At Roots Digital Media, we’re driving the best results in online digital marketing that our clients have ever seen, every day. If you’re passionate about delivering excellent results, have the grit to get things done, love to use data to drive marketing decisions and know every day is an opportunity to learn – you’ll love it here. If you are energetic, goal-driven, creative, committed to your clients and the agency, love to have fun and are ready to build something special, you’ll make a real impact here.

We are a small but fast-growing digital media agency based in Singapore. In our first year of business, Roots Digital Media is honoured to be the youngest digital marketing consultancy handpicked to join the exclusive Google Elevator Programme to help us transform our business and offer better digital marketing services to our clients.

Apply Now

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